Privacy Policy

Effective Date: 4/25/2025

1. Introduction

Welcome to LendPresence.
We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform and services.

2. Information We Collect

• Personal Information: Name, email address, professional licensing information (such as NMLS number and licensed states).
• Authentication Data: Access credentials for social media platforms like Facebook, LinkedIn, and Instagram (via secure OAuth processes).
• Usage Information: Information related to how you use our platform, including post scheduling and engagement metrics.

We do not collect sensitive personal data unrelated to the services we provide.

3. How We Use Your Information

• Create and manage your LendPresence account.
• Post social media content on your behalf, with your authorization.
• Provide customer support and improve our services.
• Send transactional communications, such as account updates and service notifications.

We will never sell or rent your personal information to third parties.

4. Social Media Permissions

When you authorize LendPresence to access your social media accounts, we only request the minimum permissions necessary to:

• Create and schedule posts on your selected accounts.
• Retrieve basic engagement metrics (likes, shares, comments).

You may revoke these permissions at any time through your social media platform settings.

5. Data Security

We implement industry-standard security measures to protect your information.
Access tokens and sensitive credentials are encrypted and securely stored.
However, please note that no method of transmission over the Internet is completely secure.

6. Your Rights and Choices

• Update or correct your personal information at any time.
• Disconnect your social media accounts.
• Delete your LendPresence account by contacting us at support@lendpresence.com.

Upon account deletion, your data will be securely erased from our systems, except where retention is required by law.

7. Third-Party Services

LendPresence may link to third-party sites or services (such as Facebook, LinkedIn, or Instagram).
We are not responsible for the privacy practices of these external services.
We encourage you to review their privacy policies separately.

8. Changes to This Policy

We may update this Privacy Policy from time to time.
Significant changes will be notified via email or through your account dashboard.
The updated policy will always include a revision date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

📧 Email: support@lendpresence.com